![]() ![]() Rename albums and add comments using your smart device’s on-screen keyboard. Browse your photo storage device’s library and view images full screen. This error message is in Image Browser EX software, to log in it asks for your e-mail address and password not your USER name as in logging into Canon USA or the image Gateway web browser.Canon Connect Station App is a free app which allows you to use your smart device to browse, transfer, and manage images on your Canon photo storage devices (see below for compatible models).Ĭonnect Station App is easy to use: simply launch it to find a photo storage device on your wireless network. Please check your log in name and password. So could you PLEASE look into this problem because from what I was led to understand when registering my password is that it's supposed to work across all accounts seamlessly.ĮRROR MESSAGE READS: Failed to log into CANON IMAGE GATEWAY It WILL NOT ALLOW ME TO LOG IN! It is very frustrating, and now I have to hear it from my wife as to why she can't log into the account using her i Pad. Now I'm going through the same thing with your i Phone app and your Image Browser EX software bundled with my Canon T4i. I can not even begin to explain the trouble that I had trying to get someone from Canon to believe that I could not get into my image Gateway account as a first time user to upload photos from my computer using multiple browsers, I kept getting the"well it works on our end" story for weeks before someone figured out it wasn't just me and one day it just mysteriously worked for my with no communication from Canon, but from another customer who was having the same issue. ![]() ![]() It has been a couple of months since I have requested help with logging into the image Gateway using ios and the Image Browser EX simply because I just threw my hands up in disgust because I knew that your solution of resetting my password would not work and sure enough after nearly two months I finally tried it and guess what? It did not work. ![]()
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